Customer Testimonials
Great service. Thank you for looking at the check engine light and diagnosing the problem -fixing it on such short notice
Was in and out really quick fast friendly service would recommend to any one else
Wasn't even planning to purchase a vehicle when I went in. Was only fact finding! LOL. Eric Cook was fantastic as a sales rep. No pressure and answered all questions. Great experience. I'm actually looking forward to my next experience at Landers.
Got me right in and Cory was easy to work with and didn’t take long getting my car done. Like being able to schedule online
They were perfessional and they got the job done fast and they did it right I was well pleased
My experience was good both days with the exception of Thursday when I called after I had the recall done, I called and talk to Kasi Goff and told her what had happened and her answer was pretty rude and uncalled for, "that nothing going with the car has anything to do with what they did today" and I went ok, the car was fine before, so she said "do you want to make an appointment?" And transfer me to make an appointment. Well guess what it was something to do with what it was done ...
Clean professional facility, Jack Clayton made buying easy, purchased 2 vehicles from him in 3 weeks, Jack and the staff at Landers have earned my repeat business.
Cory at service always take care of us if there's anything we need done with our customer's vehicle. Prompt response and reliable. Thank you for all the staff at Landers service.
Friendly staff, hard working individuals and always courteous to my needs. Fair pricing and Corey is always helpful.
Good experience All work was performed as requested and Corey was protective of my vehicle.
Very professional and best place to take your vehicle for service. Knowledge of work on what needs done
Everyone was very nice and took really good care of me. Kept me informed about the progress of my vehicle.
Jack was awesome and he put up with me being short on time and having outside financing. He is down to earth and straight forward and I appreciate that!
Jack helped me out and did a good job of making things right! Love my Ram!
Super helpful staff! One of the quickest processes I’ve ever experienced. Got a new 2021 Chevy Trax, was able to get into my new car same day!
Joplin location was great and quick service. Communication was clear and they done a great job. Thank you Landers Chevrolet of Joplin Missouri for everything!!!
Jack was outstanding. He helped me find the kind of truck I wanted and was awesome thru the whole deal. I haven't used the service department yet but I'm sure it will be outstanding as well
They were really great. I took the car out for a test drive. They accepted my offer on it & I drove it home that very same day.
I always comunicate with Cory Stansill who is with the Cadillac customers. He has always been excellent in every way with excellent service and comunication. I really believe the dealership is priveledged to have such an employee.
Good people ,honest and reliable service and salesman in sales parts ,truck service center and Ben in new truck sales . Always dependable and courteous ,and knowledgeable
My experience with Landers was excellent! Stopped by one day and not sure wanted to pursue purchase. Made appointment for next day with Bobby Mac. When arrived, car (2021 Cadillac XT5) was in front of dealership ready for test drive and information on bells and whistles. Paperwork and financing went very quickly, even though Bobby was very busy. He took the time to make sure we were comfortable during our wait. Very happy with experience and with Bobby Mac! Now all I need to do is figure out how to drive my dream car with all the bells and whistles! Thanks, ...
They have always taken care of me. Les always helps me and they let me know price before completed service . 😁👍🏿👍🏿👍🏿👍🏿👍🏿Thumbs up for service department.
Landers is a easy to deal with. Corey gets us in and out and always takes care of us. Only people we let service our Escalade.
The people are very nice and friendly. Kaci was spot on and even put my license plate on for me!!! The waiting room was very clean and seating was set up great for social distancing.
Always friendly and fast and do what they say their going to do. We take all our work trucks and personal vehicles there to be worked on.
My husband and I worked with Jack and found him to be not only very knowledgeable but had a great personality. I would recommend Jack and Landers Chevrolet to anyone looking to buy a car. We bought both a Dodge Ram and a Cadillac. My husband called yesterday for an oil change and was awarded an appointment at a reasonable time. Great job, Landers!!
Great sells people and a good quick process, bought a used silverodo 1500 got in and out within 3 hrs, didn't pull any tricks which is a big plus
Worked with Alex as salesman and then got all signed up by Corey Outlaw. Both were very professional and great to work with. Will definitely recommend Landers Chevrolet to friends and family
People were very knowledgeable and friendly you has be proud to have associates like them I will do business there again and telling friends and family
Our salesman Jack was friendly and efficient. And the people were courtesy and helpful. Jack answered so many of our crazy questions and helped us get on our way!
We were told that my Texas tags had been transferred to my new car purchased in Missouri. That was not true. We were not given a temp tag and my plates were still associated with the car I traded in.
Always excellent service and Lou Quin always makes sure I’m taken care of!! I get in on time and they let me know if something isn’t right.
Shaun was super helpful for the second time. We will definitely choose him for the next purchase we make. Thank you for your help with this purchase.
Russ Comstock was top notch the entire process. Extremely fast responses to all my questions and concerns. He went above and beyond and every step of the process and really made buying from another state comforting and simple.
Sales outstanding. Closer slow, didn’t know how to title a vehicle in a trust. With 23 yrs experience should know. Concerned as to how it will be titled.
service department is top notch. we will drive an hour just to have the oil changed. issues are fixed right the first time. very professtional
From The Salesman Eric & Opie, To The Test Drive to The Manager Russ and Then Finance with Kolby my Experience was Excellent, No pressure, just this team at work for me.
The easiest transaction I have ever experienced in a vehicle purchase. World Class..I would highly recommend you guys to anyone else. Thank you again.
Fair price. Good service. We worked with Russell for the sale of the vehicle and Mark for the paperwork. Dealership did a good job getting us paperwork quickly.
Jack and Colby were THE BEST! We will be referring everyone we know to Landers. We purchased a new 2022 Trailblazer. Love it!! A+ Rating!
Kasi in the service department was super nice and helpful. Highly recommended!! I'll definitely be back for my future service needs! Thank you very much!!
Thanks to everyone who made this out of state purchase a breeze! Friendly, no nonsense, fast and easy. Everything was ready to go when we arrived to complete the sale. Will definitely recommend this dealership to others. Jack Clayton was great.
The staff was very friendly. Even after receiving the wrong part for my car, my service was completed quicker than I expected. I will continue to have my Corvette serviced with them.
We brought the car in for our complimentary oil change and the windshield came out just as dirty. Do you not clean anything in the car, just change the oil and send it out like it came in?
Car buying process was fast and easy. Very happy with the service and everyone was very friendly. Highly recommend to anyone looking for new vehicle.
The staff was very friendly and my service was completed quicker than I expected. Comfortable waiting room and my first oil change was free since I purchased my vehicle from Landers
Jack was excellent to work with. Gobs of experience and with a no hassle approach. He went above and beyond expectations. I will recommend him to others.
They are good to deal with and pros! I would like to say thanks for the consideration. It it it it it it it it
Great to trade with, Hayden Whittaker was great and we love our new Equinox
The service we received while buying our new truck at Landers Chevrolet in Joplin was nothing less than exceptional. I have bought a few vehicles in my life and I can honestly say this was the first time I haven’t felt pressured or swayed in to something. Our salesman Eric Cook (5 star salesman)was over the top great to deal with and the finance guy Mark Tackkett got us in and out when it was our turn. I would recommend anyone looking to buy a different vehicle go see Eric and Mark for your purchase. You won’t be ...
Lou Quinn handled my service appointment and all went great.
Excellent service, they always take care of me and my vehicle.
They do a good job, but I do not like getting so many requests for surveys every time I go.
Even though the glass company was "ghosting" the dealership on when they were to show up Kari Goff did her best to ensure I was informed and able to have a loaner vehicle until the job was done.
Was quick to schedule my maintenance appointment request. Got my car right in at my arrival and speedily accomplished required systems maintenance. The service rep was courteous and kind.
They were professional and helped me get my truck back on the road.
Fixed a problem that had been on going for years
The service guy Lou is always professional and friendly and helpful
Very easy to work with. Quick and helped me find exactly what I wanted
They are friendly and courteous. They fully explain the nature of the problem and the solution. I added on services to my visit and they accommodated me without question. I am very pleased.
Anytime I have had any issue this team has worked hard to sole it for me. They are dedicated to customer service and are an amazing team.
Very kind and respectful service people and did a good job getting my car done right and quick ty much I liked it that lou in service explained to me what was wrong w my car
Lou Quinn, service department advisor, did a terrific job in communicating regarding my recent repair issues. My experience with the dealership has been nothing but the best!
Got in the day I asked for when I called. They were prompt getting my car in for service. And it was done within 30 minutes.
Marvelous experience nice people Mark Tackett did a great job! Recommend them to all my friends! Both of them! Will be buying another one soon
Very good friendly service. Got exactly what I was looking for and for a reasonable price! They worked with me until I was happy with what I was getting and a price I was happy with! Definitely recommend!!!!
Dealership was great to deal with. The internet specialist was great, the sales man was also very nice and helpful. Had good overall experience. Little deceiving on what happened with the extended warranty but overall satisficed with service
Service was easy-peasy. It went smoothly from check-in to check-out and Tom was very friendly and professional. I will definitely return when necessary.
Staff was Friendly. Prompt service. They Ordered part and it came in quickly. Tom greeted by name,scheduled next day and the repair was finished quick.
Everything was great smooth easy nothing nicer then friendly service and down to earth help Mac was every nice it was nice will be going back
Professionalism, patience, knowledge, and friendly. This experience was quick and easy and I bought a pretty nice car for the price. Come here for your auto needs.
My wife and I had already decided on the truck we wanted and Lander's had what we wanted. We called to make sure it was available before we made the 2 hour drive to Joplin. We arrived at the dealership, and from there, it was a smooth experience throughout our purchase.
I saw an add online, reached out to them Via email and they were quick to respond. Set up a time to view vehicle. When we arrived Eric greeted us quickly and was quick to show us the vehicle . He did an awesome job of highlighting the vehicle and all its features. He never once “pushed” or pressured us to make the sale. He was very easy going and easy to talk to.
Very friendly and helpful sales person was very nice the finance man was very informative explained everything simply was very easy to understand and answered all our questions
Excellent Sales Customer Service!!! Great communication, very friendly & helpful as Landers went above & beyond to make our buying experience absolutely wonderful. We LOVE our new Tahoe and plan to return in the future. Thank You Landers!!!!
Excellent customer service by Corey Stansill & the service team at Landers Chevrolet Cadillac in Joplin Mo! I highly recommend this dealership for all your service needs. ⭐⭐⭐⭐⭐
I had a great experience at this dealership. I was able to buy exactly what I was lookimg for at a great price. The staff was very friendly and helpful.
Best GM service dept in Joplin. Corey is a BA. Never disappoints. Great service. Good workmanship. Coffee is good too. My cars always come back looking better
Corey does a great job! He gets our Traverse in to get serviced in no time and provides us with any additional answers we have.
Joe and Tom are the best!! They are the reason I ravel to Joplin to have my vehicles serviced. It was super fast and easy
setup appointment got a service advisor and was sent a phone number to keep in touch with advisor on vehicle service.was also sent a link for payment if I was not there.p
Amazing process, management was excellent and Eric was awesome! I can’t believe that car buying can be such a smooth and simple process, unless you’re talking about LANDERS!
I appreciate you taking care of the warranty on my GMC. Lou kept us updated on the repairs. I would recommend anyone to call Lou for any questions concerning warranty repairs, or issues they are having with there vehicle.
Very friendly folks. Would do business again in the future. Good to work with and try to make your experience at the dealership Amazing. Thanks
Lou Quinn is great about getting my truck in for the techs to check it out. The techs haven’t been able to find out what the problem is
Honest and friendly. I will only buy from Landers because of their amazing customer service and prices. Great selection too! Eric is the salesman to ask for!
Best Place to buy a vehicle!! The GM Rob was great to work with. His son Hayden is very polite and professional. Derrick is very prompt and kind. I have bought at several dealers in the past, but dealing with Rob, Hayden, and Derrick has been the best!!! Excellent customer service!!!!
The service was good but I am upset that GM did not cover the work. My car is too new to have this issue and GM know of the issue on these type of vehicles.
Very quick and friendly. She answered any questions that I had and very knowledgeable. Asked me up I needed anything else that she could help me with.
I had a wonderful experience, I had came in for a 75,000 mile service and for some reason my windshield wiper decided to fly off right when I was getting ready to go to the service dept. 3 gentlemen that were employees helped me. I am sad to say I did not get their names. Cassie my service advisor was wonderful and had so much knowledge about my Malibu. I felt like family.
Very helpful staff, great treatment !!
Fast and courteous service
I just bought a new blazer from Johnnie Wilson. He was very knowledgeable, attentive, and caring! Definitely recommend and will be back in the future!
It’s nice having a personal service advisor taking care of you through a repair. Have had a great experience every time I’ve been in and get more than expected!
Fast, friendly and a good deal
After a disappointing experience at another dealership saying they couldn't take two vehicles in on trade for a 2014 truck, we brought them up to Landers and met Shawn Iseli who not only took both of our trade ins, he got us into a brand new 2019 Chevy Silverado with fantastic rebates and warranties!!! He was so upbeat and reassuring and we much appreciated all his efforts. They were so busy that day and he was hopping but he kept at it and worked the deal. So if you go there ask for Shawn. He's the man.
Easy to deal with, easy in and out. Thanks John.
Tab BlueJacket worked his tail off for me to get the car i wanted at a price i was satisfied with. great experience for my 2nd Cadillac from them.
I’m telling u that Bobby Mac is your guy. He goes above and beyond for his customers. He did an awesome job!
Great service, not pushed into something I I didn't want. the employees are great . Bobby is awsome. Thank You Tom and Cindy
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