Customer Testimonials
BEWARE! Chevy Colorado: GM officially released a service bulletin addressing the coolant leak at the upper radiator hose. It is a “known defect" rather than wear-and-tear. Landers, the Chevy dealership in Joplin, Mo., is aware of this problem, which bulletin PIT6494A documented. They did not stand behind their product but instead charged me over $500. I was disappointed that they did not stand behind their product!
Called service (Corey) and told him the check engine light had come on a the temp gauge was only at 160. He quickly got me end and had the problem fixed the next day. Great service.
quick oil change under an hour friendly staff ....just didnt care for the stuff they told me was wronng with truck but its not their fault just wear and tear is all
I had a positive experience with this dealership, which I would rate as five stars. I found a 2010 Chevrolet Cobalt LT sedan online, listed at a fair market price. The salesperson, Chance, was kind and professional. After a test drive, I was pleased with the vehicle's condition, considering its age and mileage. The engine had life left, transmission shifted smoothly, and brakes stopped the car without issue. However, there were some drawbacks, including a loud whining sound under the hood and wandering at highway speeds. The turn signal stalk needed repair, and the back windows didn't work. Despite ... Read More DealerRater - Jul 18, 2025
Fast and friendly service. Was able to get in right away and didn't have to wait long.
We were just coming into look & get some ideas, on truck prices. The young man, who helped us was very kind & considerate, not forceful or pushy. Really liked dealing with him because his attitude was for the customer! He even showed us a truck we didn’t know about so, we ended up buying it
Professional and Curious. The easiest process from looking around to the purchase phase. We definitely will be back to buy another vehicle from Michael.
After Carvana delayed our delivery for the second time, we decided to check out Landers to see our options. Shawn was fantastic to work with--he really listened to what we wanted and guided us through everything without any pressure. We ended up driving off in a 2026 Chevy Equinox, and I couldn't be happier! I highly recommend both Landers and Shawn. The whole process was smooth and stress-free. Thank you for making car buying actually enjoyable!
Bryson made our experience great he made sure we got everything we asked for his services was outstanding Thank you Bryson
The guys at landers were great! Made the shopping experience easy and efficient! Greysen was never pushy to get the sales and actually took my needs into consideration. Chris made paperwork signing so quick and easy without the paperwork clutter. Overall great experience! 10/10
Dishonest people and dealership.
Cody Hilburn and Pete Hizen from Landers Chevrolet Cadillac of Joplin
I had the misfortune of dealing with Cody Hilburn and Pete Hizen from Landers Chevrolet Cadillac of Joplin recently, and I can honestly say it was one of the worst experiences I’ve ever had. My daughter and I drove two hours to see a specific vehicle that was listed on their website. After arriving, we were told that the vehicle we came for wasn’t even available—despite having checked in advance and confirming its availability. This was already frustrating, but it only got ... Read More DealerRater - Mar 15, 2025
Mike was a great salesman, very prompt to call me back and took the time to answer all my questions!
Very professional service and exceeded my expectations. Located two issues I was unaware of that indeed need to be addressed on my 2016 Silverado as normal maintenance. Corey was very helpful all throughout the process. Being from out of town it was a pleasure to have confidence in the experience from the parking lot gentleman who very kindly showed me to the Service Department to the completion.
I was treated with respect and courtesy. The reason for my visit was because I had no heat coming out of driver's side vent. When I received my vehicle back not only did I not have heat coming out of driver's side but now I had no heat at all and my BCI was on. They recommended I take to Nissan because they were unable to use diagnostic test analysis. I took to Nissan they did diagnostic analysis test and the results showed I had a blown fuse and need new air motor for driver's side.
Critters chewed up my wiring on my EV car. Fortunately, the light came on and I took it in to have it checked out. They found the chewed wiring and would not let me drive home. They provided a loaner car for me so I wasn't stranded. This occurred over Thanksgiving, so a lot of time was lost. Tom was excellent to work with, he communicated with me multiple times as we waited on the insurance adjuster then the parts. I knew my car was in good hands. I used to go to a different Chevrolet service department - ... Read More DealerRater - Dec 18, 2024
Excellent experience with thr service department. Everyone was very friendly. They got my vehicle in and done in a timely manner.
We love our new Trailblazer! Landon was a great help and made the process fast and easy!
Best experience I ever had buying a new car staff stayed late and took great care of us.
Corey did an excellent job with handling my needs for my vehicle. Not only did he take care of my check engine light, he seen that the recall was taken care of also. I ordered the part for the recall at local dealership in June. Hearing about this he contacted the parts to see if they had the part then asked me if I would like to get the recall taken care of. I am greatly appreciative for the service and will be back for any future needs of my vehicle.
Great experience! Michael my salesman went to bat for me and was able to get me into my brand new 2025 Chevrolet Trax.
Ricky is the only reason I purchase a vehicle from landers. I have worked with a lot of salesman and he is the best by far.
My car buying experience was very pleasant! I was made to feel valued as a customer, shown around the dealership and the after sales care has been top notch!
Very friendly and helpful, great service and hospitality, it was a great experience and made an enjoyable time and very satisfied with the purchase and everything else.
Ricky Brown was exceptional when helping my mom with her Cadillac purchase. His professionalism, knowledge, and friendly attitude made the whole experience smooth and enjoyable. Ricky was attentive to her needs, answering every question with patience and ensuring she felt comfortable with her decision. He went above and beyond to find the perfect car for her and made the process stress-free. If you're looking for a trustworthy and dedicated salesperson, Ricky Brown is the person to see!
he was really nice & only showed vehicles in my price range, i also told him what i did/didnt like & showed me cars that fit me
My husband and I purchased a Camero from Landers. Chris Olson knocked it out of the park. He was wonderful to deal with. The whole process was quick, and easy. All of our questions were answered. They really did make everything right. Thank you for putting a smile on our faces!!!
Shaun Young provided exceptional service! This was a great experience. I will choose this shop for my next service appointment.
Briefly…I’m shopping an hour from home, driving a suburban that someone tried to steal at the KC airport but failed after stripping all the wires in the steering column. Today was the first time I needed to use the windshield wipers after the car being repaired locally and then they wouldn’t turn off. Wouldn’t even slow down. It’s four thirty on a Friday before a three day holiday. A service manager and a mechanic, I’m so sorry I didn’t get their names, located and pulled the relevant fuse to shut down the wipers. ... Read More DealerRater - Aug 30, 2024
Friendly and informative and the atmosphere was more relaxed, not high pressure, than is often encountered.
Everyone seemed to be very nice and helpful. It was a great experience for purchasing a vehicle.
Very thoughtful and concerned with the best deal for us. Paired us with a vehicle that met our needs and wants
Ricky Brown made my auto purchasing experience a pleasant one. All through the process he was very informative and helpful. Even after I bought my car Ricky has continued to help me with questions I have had. Being older and not technical minded, he has been a wonderful help. During the whole process I felt respected and that what I wanted in a car was important. When it’s time to get a new vehicle then I will be wanting him and Landers to assist me. Ricky was Great in assisting me in my car decisions and paperwork.
Ricky Brown was amazing and very knowledgeable. He stayed with us till way past 10pm and got us an amazing deal!!!
Ricky was pleasant to deal with, the finance guy was also super nice. The sales managers were super friendly and easy to deal with. They gave me fair trade in and a good price on the vehicle I purchased
Ricky Brown and the sales team at Landers Chevrolet Cadillac in Joplin made it a quick and easy experience for me and my family. Ricky Brown Is by far one of the best salesman I have dealt with in a long time he’s very sociable definitely people person and outstanding character in the world we live today thanks Ricky Brown, and the sales team and managers at Landers, Chevrolet Cadillac of Joplin.
Great place to buy a vehicle. Smooth process and great customer service all around! If you’re thinking of buying a vehicle Ricky is the salesman to see!
The Service department went above and beyond to solve the issue on my 2019 silverado.
I had a repair scheduled for 9:30 am and was told that I would be able to be shuttled back home and then picked up when the service was done. When I showed up I was told that they had no shuttle, they apparently called at 8:30 am but didn't bother to leave me a message. Then I was told they didn't have a transmission specialist in that day so they may not be able to change my fluid and filter. A job I have seen amateur Cadillac owners do in their garage at home. I then waited another 15 minutes ... Read More DealerRater - Apr 20, 2024
Everyone was so kind and very understanding that I was a first time car buyer.
When I called to make an appointment, the service dept. was able to work on my car the following business day. My car was picked up and returned so I didn't have to leave work. I received a detailed description of the work that was done and any issues my car was having are now resolved. Everyone was friendly and does a fantastic job! This is why we continue to purchase cars from Landers.
Cory got us in the same day, he has always been efficient and helpful over the years.
Cooper done an absolutely fantastic job!! Well satisfied with his services! Will definitely use him again.
As always, the service department at Landers took exceptional care of me and in addition saved me money. It's places and people like this that keep me as a loyal Chevy owner
Kasi Goff is the one and only Service Advisor for me. She is fantastic. She always gets things right and done in a timely manner. Very professional and helpful with any questions I have. Thank you Kasi keep up the great work.
Chance was the best in being patient with our questions and spending time with us so we could get to know the vehicle before purchase. Shaun expedited the sale and made it possible for us to receive the title when we needed it. The receptionist at the front desk serviced our every need. Best and quickest car deal we have ever encountered!
Got everything done quickly and well, staff was very friendly and helpful, did not waste my time
Awesome staff at this location! Techs got the job done quickly. All around great experience.
Chance was very helpful and made the whole process very easy. Best vehicle buying experience ever.
Great experience. Good person taking care of us. Thats about it. All i got to say.
They are always accommodating , Corey is always there to help me get the best service ,
I was very pleased with how helpful the staff was. They answered all my questions.
Great service! Tom Schaub was very helpful and he provided exceptional communication. Tom also offered a courtesy ride back to my house.
The service department who handled my vehicle service was very kind and handled my recall service well.
Guaranteed 2 keys with every purchase! Yeah, right. I'm STILL waiting for the second key on my Jeep Wagoneer. Perhaps the trick is to keep the second key on your trade-in and exchange it for the second key on your purchase?
Always friendly service. Any questions I've had about the service have been answered with honesty. My normal service consultant Tom is awesome.
Refused to help me with warranty work for my Chevy Silverado black widow. Sca performance would have dealt directly with them and paid for the service, and I was refused. Ended up having to go to roper to have it done. We will never use this Chevy dealer again.
Everyone was extremely helpful with my car buying experience. I would definitely recommend landers to people I know!
Great service and very friendly and prompt. Waiting room is very nice and comfortable. Highly recommend.
Great experience with Pete, he was a please to deal with from the moment we arrived.
Jack Clayton my salesman was so helpful and kind. I never felt rushed and the manager, Rob Whitaker was very helpful and providing me with the best value.
Cory is the best always takes care of our needs and keeps us informed about results
Noticed that my drivers side front lug nuts were visibly loose and 4 of the six moved to finger pressure. Things can be over looked. Just glad I noticed it before a major accident happened.
Very knowledgeable people and extremely helpful and nice had an excellent experience there getting a good price for a car
Great experience and friendly, knowledgeable staff! The dealership is very relaxed and very little pressure.
Friday at 3:30 PM while driving though Joplin on way to Ohio, I felt a slight slapping sensation in the front end when I applied the brakes. I called Landers Service Mgr. Tom who got me in right in to find a completely blown out Bushing holding the A-Arm. They got the parts ordered that night, got them first thing in the morning and had them replaced including and alignment by 10:22 AM that very next morning. The car has never driven better! Tom and Team.., Thank you so much for doing a great job so quickly!
Great staff, easy to talk with, hard working to make a deal, and very knowledgeable with an easy buying experience.
Excellent service. Fast and reliable. I would definitely recommend Landers for both sales and service.
Service advisor, Corey Stansill, did an excellent job keeping us up to date on a difficult auto repair. We knew what they were doing to correct our problem and the cost to do it. Auto tech, Geno, did a good job working through the issues and fixing the them. We could not ask for better service. Bob
Straight forward, to the point. Not a lot of haggling. Did what they said. Good experience.
Great experience I may have messed up on questions number 1, Hayden was awesome, I have already recommended him to my friends,
The salesman and the finance manager were very knowledgeable and nice. I would buy from this dealership again.
I liked the fact there was no pressure to close the deal just good conversation.
Very nice staff, had AWD Trailblazer that I wanted. Great Vehicle. Highly recommend shopping with Landers Chevrolet!
Quick diagnostic and quote- made follow up appointment for repair and it was completed quicker than anticipated- very satisfied
Why do you make appointments if you don't atempt to keep them. My appointment was for Thursday at 8 AM and it was Tuesday afternoon before you even looked at it. You had my car for 6 days only to be told, can't find anything, that will be $150.
TIMELY AND EFFICIENT. KNEW WHO I WAS WHEN I DROVE IN THE DOOR. GOOD JOB!
Very good communication and felt we got a fair deal nice to work with. Would buy again
My truck not to be sold till it went threw the. Shop sence I got it last month it been shop more than have had it . And is now back in the shop again . I payed a lot money for this vehicular but can’t even drive it. More than 2 day before has go back on shop . This is not right I feel I got sold a Leamon of a vehicular
Great dealer. Very easy to work with. Awesome prices. Good location. And I don’t have anymore words to meet this freaking word quota
When I had my vehicle in to be fixed the first part of the year I had to recall and said I wanted it fixed and they didn’t do it. The service people are not taking care of the customers very well. They caused my one headlight to go out and instead of putting what I had in it before they put a cheap one in.
We were treated very professionally with concern and friendliness. Since the car had to remain overnight they gladly supplied a loaner without us asking for one. They kept us informed how the work was going and called as soon as it was finished.
they walk me through the experience of on line shopping for the car of my dreams thank ya'll
Always helpful staff from scheduling to check out. Couldn’t have been happier with my service.
Great service, awesome atmosphere. Tom promised to get me out within the hour and he did.
Never top off fluids when getting your oil changed. Rotate tires but never recalibrated them. Had a known issue with my blazer appointment was at 10:30 didn’t leave the dealership until 2 as they made me wait saying my extended warranty had to approve but my car was still covered under the bumper to bumper. Was going to make me pay. The service person at the desk was rude. Will never take my vehicle back there again.
The service man took puctures so i could see what he seen under the car.put my mind at ease.
Nice clean facility with friendly, knowledgeable staff ready to assist you once you set foot in the facility.
The service at Landers Chevrolet is excellent. I wouldn’t take my car anywhere else.
Super easy to deal with. Corey with service is very attentive and quick to respond!
Friedly, knowledgeable, helpful, great people to hang around with. Rob, Ben & Lou are great guys to have in your corner.
Still waiting on call to have windshield replaced after a month!!!! Please call one of us!
Hayden was very polite and answered questions. And took time to show me how to work things. Still learning the things it does.but almost didnt come in.gkad i did.
Great to deal with--Keep me in the loop during the order process--No surprises--Totally Satisfied
Great service so far! No issues , done in a timely manner! Awesome waiting room A+
Loved our experience there and the hard work put in to get what we wanted!
Friendly helpful staff. Flexible hours so it was easy and convenient for me to schedule our first service appointment. They also text me reminders so I didn't forget appointment was made.
I was sold a warranty that I was told would cover any problems that may arise. I was told that I was mistaken and told my warranty covers other problems but not the one I was experiencing.
Great to do business with--Honest team that always kept us up to date on status and details
Spent a thousand dollars on tires, was not informed I didn’t get road hazard warranty, drove over something sharp that cut my tire and you didn’t offer to replace the tire, instead I got a patch that will not work! Very disappointed in your service and probably will not be returning!
10/10 would recommend. Tom was phenomenal as well as Austin. They made sure to take care of everything!