Our 21 Tahoe had motor issues with 5000 miles. We were traveling & hobbled into the dealership. They quickly diagnosed the problems , rushed parts for next day repairs and got us back on the road. Extremely accommodating to us.
“ I was very satisfied working with Lou, so my overall experience was good.
I was done was Service job and rotation of tires. 45 min. Nice job.
Bobby, Russ, and Happy all worked together to make our remote buying experience seamless and expedient. Everyone was courteous, helpful, and also gave us some great lunch recommendations to try in the Joplin area before we started our drive home. We realize that the buying environment looks a little different right now, but we were really happy that they had the Tahoe we were looking for and did a great job making it happen for us.
Derrick Zimmerman, Jack Clayton and several others did a great job getting my purchase ready and done in time. Was a pleasant experience after driving 200 miles to get my truck.
Kasi in the service department was super nice and helpful. Highly recommended!! I'll definitely be back for my future service needs! Thank you very much!!
Thanks to everyone who made this out of state purchase a breeze! Friendly, no nonsense, fast and easy. Everything was ready to go when we arrived to complete the sale. Will definitely recommend this dealership to others. Jack Clayton was great.
The staff was very friendly. Even after receiving the wrong part for my car, my service was completed quicker than I expected. I will continue to have my Corvette serviced with them.
I had an emergency repair. They got me in immediately, provided me with transportation to and from my home, got it fixed. Corey Stansill and the service crew are exceptional.
We brought the car in for our complimentary oil change and the windshield came out just as dirty. Do you not clean anything in the car, just change the oil and send it out like it came in?
Car buying process was fast and easy. Very happy with the service and everyone was very friendly. Highly recommend to anyone looking for new vehicle.
The staff was very friendly and my service was completed quicker than I expected. Comfortable waiting room and my first oil change was free since I purchased my vehicle from Landers
Jack was excellent to work with. Gobs of experience and with a no hassle approach. He went above and beyond expectations. I will recommend him to others.
They are good to deal with and pros! I would like to say thanks for the consideration. It it it it it it it it
Great to trade with, Hayden Whittaker was great and we love our new Equinox
The service we received while buying our new truck at Landers Chevrolet in Joplin was nothing less than exceptional. I have bought a few vehicles in my life and I can honestly say this was the first time I haven’t felt pressured or swayed in to something. Our salesman Eric Cook (5 star salesman)was over the top great to deal with and the finance guy Mark Tackkett got us in and out when it was our turn. I would recommend anyone looking to buy a different vehicle go see Eric and Mark for your purchase. You won’t be ...
We bought a new truck at landers yesterday. It was the easiest transaction I have ever experienced when buying a new vehicle. Our salesman Eric Cook and finance guy mark tackett AKA Happy were very easy to deal with and made the experience great. I definitely would recommend going and talk to Eric if your looking to buy a new vehicle for sure. Thanks again guys landers was great.
Well what can I say they took very good care of my daughter Put her in a Beautiful 2017 Malibu gave a Warranty,and a Very good deal when she had no credit Thanks to Bob and Happy for all there great work
Lou Quinn handled my service appointment and all went great.
Excellent service, they always take care of me and my vehicle.
They do a good job, but I do not like getting so many requests for surveys every time I go.
Even though the glass company was "ghosting" the dealership on when they were to show up Kari Goff did her best to ensure I was informed and able to have a loaner vehicle until the job was done.
Was quick to schedule my maintenance appointment request. Got my car right in at my arrival and speedily accomplished required systems maintenance. The service rep was courteous and kind.
They were professional and helped me get my truck back on the road.
A+++ for Landers! We had been to several dealers in our search for a new truck , but finally found the salesman (Pete Hizen), fair pricing, and buying experience we deserved at Landers. Could not be happier or have left the dealership with a better feeling. We will go there FIRST when next we want to upgrade. Our first service appointment went just as smoothly as the purchase - with the nicest man explaining what they did to the truck and welcoming all questions. Thanks Lou! Just can't convince me another dealership is better - - - and I've ...
Fixed a problem that had been on going for years
The service guy Lou is always professional and friendly and helpful
Very easy to work with. Quick and helped me find exactly what I wanted
They are friendly and courteous. They fully explain the nature of the problem and the solution. I added on services to my visit and they accommodated me without question. I am very pleased.
Anytime I have had any issue this team has worked hard to sole it for me. They are dedicated to customer service and are an amazing team.
Very kind and respectful service people and did a good job getting my car done right and quick ty much I liked it that lou in service explained to me what was wrong w my car
It was very good and I really appreciate Tom who working in service department .very friendly and particular
First time customer and with the professional experience that I had, I highly recommend Landers Chevrolet. Cody was my service representative and he was completely professional and kind. I took my truck in for an ABS light that came on and A/C that stopped working. Within 24 hrs Cody called and said my truck was ready to go. Super job!
Jack our salesman went above and beyond to help us
Mr. Quinn was fast to greet me when I pulled and asked me questions about the car and then directed me to the waiting area and told me the oil change and inspection would take about 45 minutes. It seemed like it took less than that to do the oil change and he told me the oil was changed and what was to be inspected all passed and that the only thing the needed was windshield washer fluid so they topped that off. Another very pleasant experience with Landers.
Lou Quinn, service department advisor, did a terrific job in communicating regarding my recent repair issues. My experience with the dealership has been nothing but the best!
Everyone was great to speak with and friendly. They communicated very well as I was 2.5 hours away and we had to call, text and email quite a bit back and forth. I wish they were closer so I could refer everyone around me to them.
The guys at Landers have been such a delight helping me buy my first car! They got me a great car at a great deal and even showed me how making my payments will help my credit in the future! A great experience
Got in the day I asked for when I called. They were prompt getting my car in for service. And it was done within 30 minutes.
Marvelous experience nice people Mark Tackett did a great job! Recommend them to all my friends! Both of them! Will be buying another one soon
Very pleasant experience working with Bobby Mac. I highly recommend Lander’s for your vehicle buying experience and ask for Bobby Mac.
Very good friendly service. Got exactly what I was looking for and for a reasonable price! They worked with me until I was happy with what I was getting and a price I was happy with! Definitely recommend!!!!
Corey S. Was awesome to work with on my truck. I love my new mirrors. Thanks for everything
Dealership was great to deal with. The internet specialist was great, the sales man was also very nice and helpful. Had good overall experience. Little deceiving on what happened with the extended warranty but overall satisficed with service
Great experience, Kaci made me feel like a "regular" even though it was my first time at the dealership.
Service was easy-peasy. It went smoothly from check-in to check-out and Tom was very friendly and professional. I will definitely return when necessary.
Had a great experience buying a new Chevy Colorado from Landers. Everyone we worked with was excellent, helpful, and super professional. Our salesman was great. #Ask4TheMac
Staff was Friendly. Prompt service. They Ordered part and it came in quickly. Tom greeted by name,scheduled next day and the repair was finished quick.
Everything was great smooth easy nothing nicer then friendly service and down to earth help Mac was every nice it was nice will be going back
Professionalism, patience, knowledge, and friendly. This experience was quick and easy and I bought a pretty nice car for the price. Come here for your auto needs.
My wife and I had already decided on the truck we wanted and Lander's had what we wanted. We called to make sure it was available before we made the 2 hour drive to Joplin. We arrived at the dealership, and from there, it was a smooth experience throughout our purchase.
Julie, Eric, Russ, and Happy were great to work with. Everything went smoothly, and we are excited and pleased with our new truck purchase
Me and my fiancee bought a orange Dodge ram today. Had the best service with Bobby Mack. He was great funny and very knowledgeable. We will be buying all future vehicles from them. Thank you!!!
I saw an add online, reached out to them Via email and they were quick to respond. Set up a time to view vehicle. When we arrived Eric greeted us quickly and was quick to show us the vehicle . He did an awesome job of highlighting the vehicle and all its features. He never once “pushed” or pressured us to make the sale. He was very easy going and easy to talk to.
Very friendly and helpful sales person was very nice the finance man was very informative explained everything simply was very easy to understand and answered all our questions
I am beyond pleased with my purchase from Landers. Their customer service exceeded my expectations. They have called to check on me at least 3 times and I've only had my new truck for 2 weeks. Thorough, professional, courteous. I definitely will be a repeat customer at Landers in Joplin. Pete was my salesman, I appreciate his honesty!
Joey was absolutely wonderful. Very easy process
Bobby Mac is an awesome salesman! Happy was excellent during the warranty and financing! We have have found a dealer in Landers Chevrolet Cadillac of Joplin!!
Tom was wonderful and very helpful!
Excellent Sales Customer Service!!! Great communication, very friendly & helpful as Landers went above & beyond to make our buying experience absolutely wonderful. We LOVE our new Tahoe and plan to return in the future. Thank You Landers!!!!
Kasi got me right in and out!!! The only concern is why we don’t get it changed for 9000 miles. That seems like a lot of miles between oil changes. It was never like that before
Very pleased with Landers customer service. They take care of me every time..
Bobby Mac did an awesome job finding my wife the perfect vehicle. He literally sent pics of cars for MONTHS until she picked one she liked. He was super patient and always very nice.
Bought a 2021 Chevy Silverado 1500 RST on Saturday. This is the second truck we’ve bought from them. They are great people to deal with. Bobby Mac was very helpful in showing us everything that was available and all options. Happy was also very very helpful as was chuck. If your looking for a car or truck this is the place to buy!
Excellent customer service by Corey Stansill & the service team at Landers Chevrolet Cadillac in Joplin Mo! I highly recommend this dealership for all your service needs. ⭐⭐⭐⭐⭐
I had a great experience at this dealership. I was able to buy exactly what I was lookimg for at a great price. The staff was very friendly and helpful.
Best GM service dept in Joplin. Corey is a BA. Never disappoints. Great service. Good workmanship. Coffee is good too. My cars always come back looking better
Great experience got my self in a new car in no time, Bobby Mac was super nice and help. So if you’re looking for a new car, Ask for Mac.
Corey does a great job! He gets our Traverse in to get serviced in no time and provides us with any additional answers we have.
All of the staff were friendly and kind. Easy to work and communicate with. Answered all of my questions.
Our salesperson ( Grayson i believe) was very friendly and kept us entertained during the long wait. He answered all my questions and was very knowledgeable.
Joe and Tom are the best!! They are the reason I ravel to Joplin to have my vehicles serviced. It was super fast and easy
Great experience overall. Pete was very helpful and the whole process was smooth and efficient. The whole staff made the purchasing experience enjoyable.
setup appointment got a service advisor and was sent a phone number to keep in touch with advisor on vehicle service.was also sent a link for payment if I was not there.p
went in for a appointment to service traction control and stabilitrack . they also found leaking transmission that i did not know about.
Amazing process, management was excellent and Eric was awesome! I can’t believe that car buying can be such a smooth and simple process, unless you’re talking about LANDERS!
fast friendly service
Excellent customer service! Fixed what was wrong (hub assembly) the same day. Excellent communication from start to finish.
I appreciate you taking care of the warranty on my GMC. Lou kept us updated on the repairs. I would recommend anyone to call Lou for any questions concerning warranty repairs, or issues they are having with there vehicle.
Very friendly folks. Would do business again in the future. Good to work with and try to make your experience at the dealership Amazing. Thanks
Lou Quinn is great about getting my truck in for the techs to check it out. The techs haven’t been able to find out what the problem is
Great interaction and easy to schedule a service online.This is a dealership so the cost of labor is high.
Bobby Mac was awesome and patient with me as I decided my purchase of my 2015 Jeep Wrangler and he worked with me to get the payments I wanted. I would recommend Bobby Mac to anyone.
I want to give a shout out to Happy and the staff on our new purchase. We had the best experience with you guys. They worked their magic and got us into the truck we wanted. Thank you so much Happy we are very pleased!!!!!
Honest and friendly. I will only buy from Landers because of their amazing customer service and prices. Great selection too! Eric is the salesman to ask for!
Best Place to buy a vehicle!! The GM Rob was great to work with. His son Hayden is very polite and professional. Derrick is very prompt and kind. I have bought at several dealers in the past, but dealing with Rob, Hayden, and Derrick has been the best!!! Excellent customer service!!!!
The service was good but I am upset that GM did not cover the work. My car is too new to have this issue and GM know of the issue on these type of vehicles.
Very quick and friendly. She answered any questions that I had and very knowledgeable. Asked me up I needed anything else that she could help me with.
I had a wonderful experience, I had came in for a 75,000 mile service and for some reason my windshield wiper decided to fly off right when I was getting ready to go to the service dept. 3 gentlemen that were employees helped me. I am sad to say I did not get their names. Cassie my service advisor was wonderful and had so much knowledge about my Malibu. I felt like family.
Kaci Goff got me into my service appointment very quickly and took care of my appointment.
The whole process was great. Bobby my salesman was terrific . The selection of cars was great. Would definitely recommend this dealer to anyone looking to buy
The service was good. Had to bring it back to have the rear hatch auto-open switch activated after they installed a new rear passenger side sensor. In their defense, the rear hatch is separate from the side sensor, but the side sensor is in the same area and should probably have been checked. We are happy with the end result though.
Jack was amazing! Listen to your needs and wants got you taken care in a timely manor!! Will definitely recommend landers and jack as a sales man
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